SMC's global engineering network: Featuring technical centers in the U.S., Europe, China, and Japan
Following the basic concept of developing products from the customer's standpoint, SMC dedicates a great deal of staff and financial resources to research and development. This is undertaken to promote research on basic technology with future potential and to produce products that meet the needs of the marketplace in a timely manner. To provide speedy solutions to all our customers' problems, technical centers have been established in the U.S., Europe, and China, creating a powerful global engineering network with Japan as its nucleus. All of our technical centers keep in close contact, constantly exchanging information in order to quickly respond to local demands and offer the same standard of technical service quality throughout the world.
Japan Technical Center has expanded to a new twin-tower building from where it will oversee worldwide technical development.
Japan Technical Center has expanded into its newly completed twin-tower building.
It will be transformed into a fully equipped facility. At the center of SMC's research and development division, a staff of 1,200 is engaged in research and development activities for the entire world.
CTC (China Technical Center) China
SMC (China) Co. Ltd, the China Technical Center has been established with the object of providing a technical support service to users and currently approximately 120 engineers are working to give this technical support.
UTC (US Technical Center) U.S.A
Similarly, the UTC has been established to meet the project requirements of customers in North America. The UTC has approximately 140 engineers available for customer support.
ETC (European Technical Centre) U.K.
The ETC has been established in the existing SMC U.K. factory site in Milton Keynes. Here, approximately 80 experienced engineers from SMC European subsidiaries are gathered to handle projects from their respective countries. This has enabled improved communication, faster and more accurate information, and a higher level of customer satisfaction.
GTC (German Technical Centre) Germany
With approximately 80 engineers, we mainly provide technical support to our German customers as a German Technical Centre.